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Terms & Conditions
Bodri’s Bakery & Cafe aims to make online shopping easier and worry free with our dedicated team based in Adelaide, South Australia. Simply call or email us anytime during our business hours and we will happily assist you.
We can be reached on 0478 912 138 between 8:00-17:00 on weekdays. If you are unable to telephone us during business hours you can also email us at firstname.lastname@example.org, or alternatively leave us a message and we will call you back at the earliest convenience.
We will do our best to respond to all emails and enquiries the same business day, however, there are days when we are fully booked with our catering services so it may take us a little extra time to respond.
Shopping online with Bodri's is as safe, if not safer, than shopping at an actual store.This site uses Secure Sockets Layer (SSL) technology, the latest industry standard encryption, to protect the loss, misuse or alteration of your credit card information under our control. In the same way department stores use EFTPOS terminals to process credit card transactions, Bodri's Bakery and Cafe Online Shop uses eWay’s secure payment systems to process credit card payments via the EFTPOS system.
Once Bodri's Bakery and Cafe Online Shop has processed a transaction against a credit card number, we do not store your number, even against your order.
PRIVACY AND SECURITY
To complete an order via our website, it is necessary for us to obtain specific customer information for it to be processed. We require the customer’s full name, an address for billing and delivery purposes, daytime phone number, email address and product preferences. Bodri's takes our customers’ privacy seriously and has taken all of the appropriate measures to ensure with confidence that any information given to us by our customers is securely protected.For security reasons, we do not store any banking or credit card information.We respect the sensitivity of customers’ personal information and will never share their details with any other organization.
At Bodri’s we always endeavor to have your package delivered on time. If you do need your package urgently, please do not hesitate in calling us so that we can arrange for it to be sent out urgently for you – if your ordered products are available.
Under no circumstances does Bodri’s ever warrant that it will meet a particular delivery date or time. For information regarding delivery times, please visit our Delivery Info page. Delivery timing will depend on the service you select at checkout.
If you are not home at the time delivery is attempted, a calling card will be left. It is your responsibility to follow the instructions on the calling card within a reasonable time frame. Instructions will be either to arrange a convenient time for re-delivery or collection from your local post office.A failure to not deliver on-time does not constitute a failure on the part of Bodri’s. Bodri’s employs trusted delivery partners including Australia Post, Fastway.
RETURNS POLICY DAMAGED OR FAULTY ITEMS ON DELIVERY AUSTRALIA
As Bodri's Bakery and Cafe Webshop sells mainly food items, we cannot accept returns. However, if the shipment arrives at their destination faulty or damaged - provided a claim is made within 48 hours from the parcel being delivered and signed for –we will start the insurance claim with our courier partner. To confirm the damage we require a photographic evidence. Once received, we will arrange for a replacement to be sent out free of charge. In most cases, we will not require the damaged item returned to us, however, we do request that you keep the damaged item until we can confirm that we do not require it to be returned. If we do require the damaged item to be returned, we will cover the cost of its return. This only applies to non-food items. Customers are not charged for returning a damaged item to us.
To notify us of the damage please call us or email us at email@example.com.
Please note that if you do not advise us of damage to the parcel within 48 hours from its delivery, we are unable to assist you further under any circumstance.
RETURNS POLICY FOR CHANGE OF MIND OR INCORRECT CHOICE AUSTRALIA
As Bodri's Bakery and Cafe Webshop sells mainly food items, we cannot accept returns.
The product information contained in this website is provided by Bodri’s in good faith. The information is believed to be accurate and current at the date the product information was placed on this website.
Bodri's Bakery and Cafe Webshop does not warrant that the web site or any products or services advertised on the website will be available or guaranteed to meet the customer’s requirements.
Bodri's Bakery and Cafe Webshop does not warrant that your access to the network or the information contained in any content will remain error free, or that the network or server that stores and delivers the website and its contents to you will remain free of viruses or other harmful components. Bodri's Bakery and Cafe Webshop does its utmost and employs methods to ensure the integrity, accuracy and security of its website is to the highest industry standard. By accessing the website, you agree that Bodri's Bakery and Cafe Webshop (Bodri’s Bakery & Cafe ABN: 55 461 329 718) will not be liable as a result of any error, virus or harmful components.
Neither Bodri’s Bakery & Cafe nor any employees of Bodri’s Bakery & Cafe make any representation or warranty as to the reliability, accuracy, or completeness of the information contained on this website, and by accessing this website you agree that neither Bodri’s Bakery & Cafe nor any of the employees thereof will be liable for any errors or omissions in the information contained on this website. In ordering products from this website, you accept all responsibility for selecting a product that is suitable for your purposes.
TERMS AND CONDITIONS
The Bodri's Bakery and Cafe Webshop website is owned and operated by Bodri’s Bakery &Cafe (ABN 55 461 329 718). By accessing, browsing or using this Web Site, you agree to the terms, conditions and disclaimers herein as amended from time to time. By purchasing an item advertised on this Web Site you agree to be bound by these Terms and Conditions. Bodri’s Bakery & Cafe may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this Website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.
The products and services offered for sale by Bodri’s Bakery & Cafe are not available to persons under the age of 18 years old and any other persons who are legally prohibited from entering into binding contracts. Any party engaged in illegal activities involving the use of this Web Site will be subject to civil and criminal sanctions and prosecution. Bodri’s Bakery & Cafe does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this Web Site.
Most of the goods and services attract a Goods and Services Tax (GST) at 10% if delivered in Australia. The GST-inclusive price that appears on the site is the price you pay in Australia.
Bodri’s Bakery & Cafe reserves the right to cancel orders placed at any time provided a full refund is granted to the customer. Order cancellation includes and is not limited to an incorrect pricing display on the website.
Gift Vouchers, Gift Certificates and Gift Cards issued by Bodri’s are strictly valid for 12 months from the date of purchase.